Jack Phalen Dodge - Parts manager wally

Kalamazoo, Michigan 0 comments

Parts ordered the wrong part 3 different times. This left me stranded in a hotel for 6 days while I waited. The part i needed was in a dealership in Michigan. I told the parts manager that the dealer in Michigan had the part but he refused to listen. I rented a car,drove to Kalamazoo MI and purchased the part from Zeigler Ram. The parts manager Jeff gave me a discount just because he understood my situation. I went back to Phalen Dodge and told the manager Wally. He said "so what do you want me to do about it" I said refund my money. He said "sorry we dont do that" I will be in touch......but beware about this place.

Review about: Auto Parts.

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